SAFETY AND COMFORT ARE OUR NUMBER 1 PRIORITY
I AM AVAILABLE 24/7
100 % QUALITY GUARANTEE
CANCELLATION UP TO 24 HOURS
I HAVE BEEN EXPLORING THE ZONE FOR MORE THAN 10 YEARS
OFFICIAL PERMITS ISSUED BY THE ZONE ADMINISTRATION
I WILL REVEAL ALL THE SECRETS OF THE ZONE TO YOU
Have you ever had a feeling as if everything is actually going fine, even excellent? What is more, you have chosen a wow-over-the-top extreme tour, but … Something is missing. Just missing. Like a VERY SMALL THING that would make all the difference and make your knees shake and you scream at the top of your lungs because of the adrenaline overshoot. Have you ever had such a feeling?
I am an old bird stalker. I have been to many forbidden places in the Zone. Therefore, I am totally sure that only a total immersion into its atmosphere will give you this very zest. The zest that we, adrenaline addicts, are longing for.
For this reason, I have created the Quest in the Chernobyl Exclusion Zone.
You are not a tourist here. Not an observer. Not even a guest. In the Quest you are a stalker, a crazy seeker, an insider, a hunter. The Quest turns your conscience upside down, challenges the stereotypes and checks you for strength. You will not only see the Zone. You will literally touch it, stay one-on-one with its ghosts, feel and live everything which has been there for more than 30 years. Ready to risk?..
YOU BECOME A PART OF THIS UNIQUE PLACE - CHERNOBYL EXCLUSION ZONE
Exclusive Quest
HURRY UP! TIME FOR EXODUS!
There is time left to activate the discount
UNIQUE QUEST
My team and me always take care of children. That is why 3% of the QUEST cost is transferred to the fund "CRAB" to help cancer-suffering children.
If you also want to help them, please follow the link. Don’t be indifferent.
Choose the date
Green and red dates are available for booking
Price with a 15% discount
| Ukrainian citizens | Foreigners |
|---|---|
| 3980 UAH | |
| 166 USD | |
| 151 EUR |
| Ukrainian citizens | Foreigners |
|---|---|
| 3460 UAH | |
| 144 USD | |
| 131 EUR |
FILL IN THE FORM
Choose a Quest date
Booking the Quest, you confirm your agreement with the contract-offer and the fact that all the tour participants are at least 18 years old.
• Transportation with AC and DVD
• Medical insurance
• Lunch
• Personal stalker set:
- Backpack
- Notebook and pen
- Matches
- Bottle of water
- Paper tissues
• Presents on the Quest completion
• Full-format visit of the Chernobyl Exclusion Zone
• Issue of the permits to visit the Exclusion Zone:
- Permission to visit the 30-km Zone
- Permission to visit the 10-km Zone
- Permission to visit the town of Pripyat
- Permission to visit the DUGA object
• Professional Ukrainian-, Russian- and English-speaking guide;
• Permits to take photos and videos
7:50 – 8:00
Meeting at 28 Simon Petlyura Street, Kiev, Ukraine. It is a parking lot of the Stolichny department store in 5-minute walk from the Central railway station. Google Maps panorama
If you are late for the meeting, well … you’d better come on time! You simply can’t afford lingering in the quest. Please pack your backpack in advance, check your phone and other devices. Documents! Although it’s a “game”, you won’t even be able to enter the bus without passport. Ready? Steady, go!
08:30
Departure.
If you think that you still have two hours of the ride before the quest begins, you are wrong. The game has already started, and you are ALREADY losing. Get yourself together and listen attentively as no unnecessary words will be said. Each video you will watch might contain the answers for the tasks waiting for you in the Zone. So, be all ears, turn on the video and memorize. And also … though you will be sitting in a comfortable bus with lots of gadgets around and guides next to you, all this is not going to help you during the Quest. Only your brain, your speed, your wit will. On the way there will be a short coffee break. If you feel you are not ready, you’d better inform us there.
10:30-10:45
Dytiatky checkpoint. Special control.
Here we go! At this point you are voluntarily saying goodbye to your usual life for the next 10 hours and are stepping into the unforeknowable. The special forces officers will check your documents, read out the safety rules for the Exclusion Zone and … disclaim the responsibility for anything which will happen to you THERE. Be all ears. Perhaps, you will need something they are telling you in just a couple of hours. On the way to the legendary town of Chernobyl, you will cross the Uzh river, pass through the villages of Cherevach and Zalissya. Be attentive as your first task might be waiting for you somewhere there! You will have to solve the puzzle!
The deceptive town of Chernobyl …
Tension is growing as we are approaching Chernobyl. The whole world is afraid of this place, and you will have to immerse into its atmosphere. This town is in a way double-faced. The first face is gloomy, eerie, burnt with the explosion. Lots of things there remind of the tragedy: the sign of Chernobyl on entering the town, the exposition of the robotic machines and equipment used to mitigate the consequences of the accident, To Those who Saved the World memorial, and the alley of the evacuated settlements. Practically desert streets, empty windows of the blocks of flats… At the same time, though, there are some people living in this preserved museum of the catastrophe! So, the second face of Chernobyl is quite lively. Your eyes won’t believe it, but the town is somehow still alive! The nuclear power plant is also still operating maintained by the personnel. Cars are driving back and forth, there are some shops and even a functioning church! I find it hard to predict what will startle you more: real evidence of the tragedy or the fact that the town is virtually not as dead as people say. Stay alert!!! As you dared to defy the Zone and your adventures have already started, follow the instructions and unravel all the stalker puzzles.
Leliv checkpoint. Special control №2.
Are you ok? Is your heartrate still fine? Get a short rest before reaching the second checkpoint on the way. Just to be safe, check whether your documents are on you after the first raid. Now you are entering the 10-km zone. Here the things are getting rough, and chance-comers just won’t stay here long.
Kopachi village. The ghost kindergarten.
It is almost impossible to pass this locale without getting some grey hair. The history of this village is one of the most terrifying ones. Located just 4 km from the power plant, it had no chances to survive. All the houses of the village got buried under the ground. Afterwards you will be able to tell how it felt like to walk on the ground having the whole world underneath.
As for the kindergarten in Kopachi, you might have already seen lots of photos and know about it. People say that souls of the children who died because of radiation come to play here. Most likely, these are nothing but tall stories, but the Quest will make you check it … Stay focused and don’t let emotions overwhelm you as the clues to the puzzles of your notebook are hiding somewhere around there. Should you find them, you will move on. If not, …
ChNPP, the unconquerable killer.
Everyone who is 6 and more years old has seen, read and heard something about this place. By this time, you might have understood that you will have to summon all your knowledge and energy to do the next tasks. This is the very heart of hearts. On the right you will see the unfinished nuclear units 5 and 6. Unit 5 was actually almost ready to start operating, but the accident stopped its construction. So, what you will see is not just a facility.
Stay on edge! On your left there will be units 1, 2 and 3. The latter one was working for 15 years after the explosion. The day it was shut down might still be in memory of at least half of the Earth population. So, take photos of these unique sites! Where else would you see such gigantic structures? The unfinished cooling towers, that were supposed to deliver cooled water to units 5 and 6, are absolutely enormous!
By the way, have you taken something yummy to feed the fish? If you are lucky with the weather, you will be able to see immense catfish in the artificial cooling pond of the nuclear power plant. It is still a debatable issue whether the fish are so big because of high radiation rates or due to the tourists feeding them with white bread. So, you will get a chance to ask them personally. Who knows, maybe they will answer. You never know how radiation may affect living beings … ;) And probably it is here that the next task from the old bird stalker will be waiting for you. What will it be about? Are you ready to get back to THAT DAY? In order to complete the Quest task, you will have to come close to the exploded monster. Exactly, the notorious unit 4 will be just in front of you. Mull over why you are here and do your best to do the tasks of the old quester.
Pripyat, the god-forgotten town.
And here you will go through real hell! Lots of people get lost in Pripyat. The dead town, the ghost town, the town of death – this is how people describe it. Stay concentrated and don’t let the adrenaline rush in your blood beat you out of reason while doing the next task. Many people have a déjà vu feeling as if they have already been in Pripyat. However, its’ nothing else but a mere game of their memory and imagination as they might have seen the locales in numerous photos, computer games, documentaries, and feature films. The exposure seems to have been so massive that people claim to “recognize” the Red Forest, the Bridge of Death, the sign of Pripyat, etc. Enter the supermarket which in fact was one of the first supermarkets in the whole Soviet Union (yes, Pripyat was a progressive town, one of the MOST progressive ones in the USSR), Prometheus cinema, a kindergarten and a school, the hospital and Azure swimming pool … It is up to you to decide whether to surrender to these mind games. Perhaps, they will help you win or go completely crazy. Anyway, you must see the amusement park. Here you will understand that all these dreadful stories about mutants, legends about ghosts and touristic fairy tales are nothing but … Though, why should we go that far now? You will understand everything yourself in the due time. Just keep solving the puzzles and filling in the notebook. You will not leave this town… I mean, you will not leave it being the old you. I guarantee, that the Quest and Pripyat will turn your conscience upside down.
The secret object of Chernobyl-2. Over-the-horizon radio locative station DUGA-1.
If by this moment you have not conceived the scale of everything that happened in the Zone, if the phrase “the object of the all-the-soviet-union importance” doesn’t inspire you with awe, the DUGA will do it once and for all. Gigantic dimensions of this object make everyone stand motionless watching it. When the military race is getting aggravated with megalomania, such colossal all-mighty objects appear. Stay alert to solve the problem and get the right answer. The history of the Russian Woodpecker will give you a hint. Yet, looking at these huge antennas, at the tall piles hitting the sky, one can’t but think “What the fuck?” The whole world hasn’t fathomed yet the point of these giants, do you know that? And you will have to unravel the mysteries of the old bird stalker, complete his tricky (or just weird?) tasks and then, after a short rest, leave this half-real half-dead world.
Radiological control and the way back.
The adrenaline level and emotions are running high. It feels like you won’t be able to fall asleep in the next three days under the loads of impressions and experiences you got in this one day … Usually this is how our questers feel in the evening. If so, then the quest was worth it. There remain solely a few things to do: to go through the radiation control (though I am sure this is the thing you will think about least of all, but this procedure is a must), get back to the bus and enjoy the landscapes once again, but this time in a different light. The Chernobyl Quest changes people. The Exclusion Zone also does. If you are not ready for a change, you’d better put it off. THERE you won’t only touch the living history. The QUEST will make you its most painful, most touching part. However, the Zone Gifts warm up the heart. Do you remember about the presents? Having done all the tasks of the Quest CORRECTLY, you will get a hash printer photo report right on the way home. So, please do install Instagram and sign up beforehand.
By the way, during the quest there will be an opportunity to have lunch. And please keep in mind that it’s all in God’s and the Zone administration’s hands. Therefore, the program of the quest can be subject to the weather conditions, the duration of the daylight and the instructions of the Zone administration.
Only you and your friends
Control of the Game Time
Comfort and safety
Personalized customer service
Minimal cost for a big group of participants
Calculate the cost of a private Quest
Indicate the number of days:
Indicate the number of participants:
Estimated cost:
The cost includes a 20% discount (“Warm May” offer)
Special offer for private groups of 30+ travellers:
Price 2390 UAH - 89 USD - 79 EUR
FILL IN THE FORM
Choose the date:
Enter your name:
Enter your E-mail address:
Enter your telephone number:
Your comment:
Booking the Quest, you confirm your agreement with the contract-offer and the fact that all the tour participants are at least 18 years old.
• Transportation with AC and DVD
• Medical insurance
• Lunch
• Personal dosimeter-radiometer
• Personal stalker set:
- Backpack
- Notebook and pen
- Matches
- Bottle of water
- Paper tissues
• Presents in the end of the Quest
• Full-scale visit of the Chernobyl Exclusion Zone
• Issue of the permits to visit the Exclusion Zone:
- Permission to visit the 30-km Zone
- Permission to visit the 10-km Zone
- Permission to visit the town of Pripyat
- Permission to visit the DUGA object
• Professional Ukrainian-, Russian- and English-speaking guide
• Permits to take photos and videos
8.00 — 8.30 am
Meeting the Chenrobylquest team at your place.
The Сhernobylquest team will be ready for departure at 8 am. Please be on time, don’t look for adventures before the beginning of the quest. Should an emergency happen, let us know in advance. Please take your passport! Otherwise, you won’t be able to get more than 31 km closer to the Exclusion Zone.
8.30 am
Leaving Kyiv. Drive to the Zone of Mandatory Resettlement.
Please note that on the way there will be only one coffee-break (with WC). You won’t be able to turn back home… Your Quest begins the very moment you are taking your seat in the bus. The photos and videos you will see on the way will help you tune into the right mood. Be all ears as lots of the information you will need later, but alas! there will be no one to ask for help.
10:30-10:45 am
Dytyatky checkpoint
This is the first control checkpoint on your way to the Exclusion Zone. If you pass the special forces check, you may be sure you are lucky because not everyone manages to seamlessly pass it… The guards will surely scare you with their stories and explain the safety rules in the Zone. Why? To discharge the responsibility for your physical and psychic health. Ideally, here you will get access to the Zone.
Chernobyl
Here the first quest tasks will be waiting for you. What is more, you will definitely notice having thoughts like “What the fuck am I doing here?”
Indeed, Chernobyl frightens from the very beginning. It is virtually a real-life real-time museum of the tragedy. However, it remains unclear which time: either 1986 or 2019. The sign of Chernobyl. The exhibition of the robotic machines and equipment which were used to mitigate the consequences of the accident. To Those who saved the World memorial. The alley of the evacuated, hence actually non-existent, settlements. Desert streets, especially in the areas far from the center of the town. Everything is somehow breathing with radioactive past and its ghosts.
At the same time, you will see some people, alive and quite good-looking. There is some traffic, shops, roads and inhabited blocks of flats… WHAT THE HELL?
It’s ok, this is what Chernobyl is like: not a completely dead town. Hold yourself up, take a deep breath. The local air is absolutely unique, one can’t just tell about it. You should be there and breath it. Moreover, the task of the old bird stalker will make you do it to solve the puzzles from your notebook.
Leliv checkpoint
This is the second control checkpoint and another formal try to make you listen to your common sense. But hey, we are here not to be afraid of the 10-km Zone, right? There remain just some 10 km to reach the power plant.
Kopachi village
You will see lots of captivating, out-of-the-ordinary and awful stuff this day. However, the village of Kopachi will definitely remain one of the most terrifying experiences. This area couldn’t be decontaminated. It was impossible to decrease the radiation rates, so the whole village got buried under the ground. Literally speaking, the houses roofs got covered with the soil. Nowadays, one can only notice some hills here and there. Walking around you may stumble on one of them, and a cold shiver runs down your spine… Is it really so that no one got buried along with his house?!
Assumingly, you have already heard about the local kindergarten which remained untouched. What will the Quest ask you to do? Will you be able to guess? I hope so… Anyway, I recommend you not to stay there long for the atmosphere is really aggravating…
ChNPP, the heart of the Monster
Industrial site of the Chernobyl Nuclear Power Plant:
Have you ever though that you would be able to approach this mortiferous monster and stand 300 m from it? Here you will get such a chance. I am serious. Stay focused as not only will you need to do the quest tasks, but also memorize everything you see and learn on the way.
Unfinished units 5 and 6. Gigantic cooling towers. Artificial pond with its huge catfish inhabitants. If you still don’t believe into the drastic changes radiation may cause, you might change your position seeing these “little fish”. Though, these could have also been tourists feeding them so much, who knows …
Units 1, 2, and 3. The latter one was actually in operation for 15 years after the accident. Regardless the high levels of radiation, can you imagine this? And what if someone will decide to commission the units which have never been in use? Unit 5, by the way, was almost ready to operate…
Nerves and feelings are getting tensely strung, your brain should nonetheless stay cold. You are in the heart of the big Monster who killed thousands of people and transformed a flourishing land into the zone of alienation. Apart from seeing everything, you will have to comprehend and live it, find the answers to all the puzzles and write them down in your notebook. Do you still remember it?
The Arch is a shelter of unit 4. It is covering the exploded, but not dead reactor for it is still spreading danger around. You will be standing nearby and will have to understand WHY it all happened…
Pripyat, the dead town
It is really eerie. If the previous locales overwhelmed you with fear, sadness and gloom, here you will experience real horror.
Do you know by the way that it was in fact Pripyat, and not Chernobyl that got more radioactively contaminated after the explosion? Do you know that before the accident it had been one of the most cutting-edge towns in the whole Soviet Union? Scientists from all over the USSR had been dreaming of working there. There were no queues in local shops. The town had its own cinema, swimming pool and supermarket, its own kind of Broadway and perfect roads. Huge amount of dreams, plans, life prospects, whole lives got forgone. And somewhere here lie the clues for the Quest tasks.
You will have to see everything: the Red Forest, the Bridge of Death, the cinema, the pier that is gradually going under the water. And what about the amusement park?! Without any doubt, it is a perfect place to shoot a horror film! It was ready for inauguration but ironically the accident happened two weeks before its scheduled opening. The ferris wheel is still waiting for you …
If by this time you have not found what you are looking for, move on, read the task one more time and be all eyes.
Town hall
Prometheus cinema
Kindergarten, school, swimming pool … Take your chance to explore the town while it is still there. You will certainly notice the nature taking over: trees and bushes are growing literally everywhere. So, do your best to find your way through them. Besides, check whether your phone battery is still working. Otherwise, you will have a big problem. And shoot, shoot, shoot! The adrenaline excitement will later fade away, but your photos and videos will stay forever.
Secret object Chernobyl-2. Over-the-horizon radio locative station DUGA-1
Do you know that this is the last object of such a scale on the whole planet? The rest got dismantled long ago, whereas this one keeps resisting. It is righteously the most weird, discussed and large-scale military project of the Soviet Union.
The sky-scraping antennas’ dimensions are enormous (nobody can actually precisely measure them, even Google Maps might be a few meters inaccurate). The reason why they were located in this area remained a puzzle for the world intelligence services till the end of the 80es. People would even say that facing the US military bases DUGA-1 had some mystical impact on American soldiers drying out their brains.
In real life, though, this huge thing detected the launch of intercontinental ballistic missiles and alerted the Soviet army and authorities about possible air attacks.
You might get stuck in awe here as lots of people do. The scale of the structure make you take your attention away from the quest tasks and reflect on the wonder of human genius. Nevertheless, you will have to get back on track, unravel all the puzzles, strain your muscles, use your brain and get to the finish point.
Will you make it?!
Radiological control
The organizers will send you a STOP SIGNAL which means that the game is over. Would you like to know how much radiation you absorbed during this day? To find it out you will have to go through the radiation check on leaving the Zone. The main thing is that you did it! And stayed alive, which is not so easy, regarding the distinctiveness of the quest area… The way back won’t be easy. There will come a killing mix of tiredness and adrenaline rush. So, no run, but also no sleep))
Around 7 pm the bus will drop you off in Kyiv and then it’s up to you to decide what to do with all these emotions. Having completed all the tasks, you will get a prize. Which one? Can’t tell you now. Hint: please write all hashtags correctly.
A propos, it’s possible to have lunch during the quest. If you want to order it, please let the organizers know.
Last but not least, the quest program is subject to change due to weather conditions, duration of the daylight and instructions of the Exclusion Zone administration.
At your will and by prior arrangement, we can include the following locales to the private quest program:
To conclude an Agreement to organize a visit to the Exclusion Zone and the Zone of Unconditional (Obligatory) resettlement The Agreement is signed in electronic form. It will be considered concluded and take force on the date of its signature. Acceptance of the Offer constitutes your full, irrevocable and unconditional adherence to all the terms of the Agreement without any exceptions or restrictions.
"Offer" is a current offer done by the Internet-service chernobylquest.com to any individual to conclude an agreement to organize a trip to the Chernobyl Exclusion Zone and the Zone of Unconditional (Obligatory) resettlement, on the material terms and conditions stated in the Offer, including all its applications and additions, accepted services through the implementation of payment value in the manner prescribed by the Treaty;
"Acceptance" is a full, unconditional and irrevocable acceptance of individual conditions of this Offer through the implementation of the cost of payment services in the manner prescribed by the Treaty;
"Client" is a natural person who orders the organization of a visit to the Chernobyl Exclusion Zone and the Zone of Unconditional (Obligatory) resettlement, as well as persons who on Client’s behalf conclude the contract for the organization of a visit to the Zone with the Internet-service chernobylquest.com;
"Agreement" is an agreement to organize a visit to the Chernobyl Exclusion Zone and the Zone of Unconditional (Obligatory) resettlement, concluded with the Client in accordance with the terms of the Offer at the time of acceptance of the Offer conditions by the Client;
"The organization of a tour to the Chernobyl Exclusion Zone and the Zone of Unconditional (Obligatory) resettlement» is a service provided by the Internet-service chernobylquest.com service in accordance with the terms of the Agreement;
"Basic information" is the information published by the Internet-service chernobylquest.com on the website, including the contact information.
1. This offer is an offer done by the online-service chernobylquest.com to the Client to conclude the Agreement.
2. To conclude the Agreement, the Client signs up the online payment and booking system on chernobylquest.com website by leaving the personal data necessary to move on with the booking.
The Client personally manages their payment and booking as well as the choice of the services by making an application. To make a choice, the Client uses the Basic information as well as any other services information available on chernobylquest.com website.
3. The application filled in by the Client is an order and must be preceded by the administration of the online-service chernobylquest.com. The online payment and booking systems accept the order only after the Client has read the current Offer conditions and all other information necessary to conclude the Agreement. By clicking on “Pay” and “Book”, the online payment and booking systems, the Client confirms that he knows all the conditions of the current Offer, including the process of orders management, conditions of the Agreement, Basic information and Acceptance of the current Offer. After accepting the current Offer, all actions of the Client with go in accordance with the concluded Agreement.
4. To get any extra in formation connected with the services of chernobylquest.com , the Client may address to the website administration using the contact information in ‘Contacts’ section of the website.
5. When the Client makes an order in the payment and booking systems, the order has to be processed by chernobylquest.com website administration. On doing this, chernobylquest.com website administration either confirms the booking and the received payment or sends a rejection with the reasons for inability to confirm the booking. In case chernobylquest.com website administration is unable to confirm the booking, they have the right to put the Client to the waiting list.
6. By confirming the booking, chernobylquest.com website administration offers to the Clients a convenient way of payment as well as a format and system of invoice.
7. Acceptance of the current Offer is a necessary confirmation of the conclusion of the Agreement for the organization of a visit to the Chernobyl Exclusion Zone and the Zone of Unconditional (Obligatory) resettlement.
8. By accepting the current Offer, the Clients confirm that:
— s/he understands all the main conditions of the Agreement;
— s/he has the right to conclude the Agreement or is entitled to do so on behalf of the people, whose personal data is stated in the application. Any kind of responsibility connected with the rights to conclude the Agreement is put on the Client;
— s/he understand the way the services are provided;
— s/he and all the people whose personal data is stated in the application have received all the necessary information about the services of the internet-service chernobylquest.com;
— s/he has checked all the conditions of the Agreement and agrees with them;
— s/he know sell the conditions to change the Agreement, denunciate it as well as – but not only – impose penal fines.
9. The Client consents to chernobylquest.com website administration’s use of their personal data, adding the data to the client database (according to the Law of Ukraine “About the protection of personal data”) and transferring the data to the organizations which check the Client’s profile in line with the safety rules and the rules of visit of the Chernobyl Exclusion Zone and the Zone of Unconditional (Obligatory) resettlement.
about organization of a visit to the Chernobyl Exclusion Zone and the Zone of Unconditional (Obligatory) resettlement
On the one hand, entertainment internet-service chernobylquest.com (hereinafter named the Organizer) which organizes visits to the Chernobyl Exclusion Zone and the Zone of Unconditional (Obligatory) resettlement (hereinafter named the Zone), and on the other hand, an individual/ natural person (hereinafter named the Client), acting on their own behalf or on the behalf of other people, the list of whom the Client indicates in the application, hereinafter each named “Party” , altogether “Parties”, have concluded this Agreement to organize a visit to the Zone.
1. THE SUBJECT OF THE AGREEMENT1.1. Basing on the paid online application, the Organizer organizes a visit to the Chernobyl Exclusion Zone for the Client. The payment amount is fixed.
2. THE COST OF THE TOUR AND THE PAYMENT METHOD2.1. The cost of the service to organize a visit to the Chernobyl Exclusion Zone is stated in the Client’s application. It is paid using online payment services and is stated in the invoice issued by the Organizer.
2.2. The du e sum to be paid is stated in the prices, defined by chernobylquest.com website administration. The price sere stated both in UAH and in foreign currencies (basing on the currency exchange rate) for non-residents. The payment is either preceded by the Client with the help of online payment methods on chernobylquest.com website or is made with the help of the invoice, issued by the Organizer, within the stated period of time. Ukrainian residents are to make a payment in UAH. Non-residents of Ukraine have the right to choose another currency to make a payment by ticking it in the application.
2.3. The payment date is considered the date when the Organizer receives the funds on their bank account.
2.4. After concluding this Agreement, the change in the cost of services stated in the invoice of the Organizer is possible only in case of a drastic change of circumstances such as bad weather conditions, change of time of the tour, unforeseen growth of transportation services cost, new taxes and other obligatory payments introduction, sudden change of currency exchange rates and in other cases foreseen in this Agreement and Ukrainian legislation. In case the tour cost grows less than 20 per cent from the initial tour cost, stated in the Organizer’s invoice, such a change is possible not more than 48 hours before the start of the tour. The Client is obliged to pay extra 20 per cent to the initial tour cost during one bank working day after s/he receives the Organizer’s notification about the tour cost 20 per cent growth, as stated in 2.3 of the current Agreement. In case the tour cost growth exceeds 20 per cent from the initial cost stated in the invoice, the Client has the right to refuse following the Agreement conditions. The Organizer has to refund him/her all the funds paid before but for the expense cost to book a tour.
2.5. If the Organizer is unable to provide the Client with a booked tour, s/he may provide them with an analogous tour on another day.
3.1. The Organizer does their best in order to:
3.1.1. Provide the Client with the documents necessary to confirm the status of a person eligible to visit the Zone;
3.1.2. Ensure the provision of services stated in this Agreement;
3.1.3. Before concluding the Agreement provide the Client with the information about:
— main demands to prepare the permits to enter/ leave the Zone as well as the information about the terms to prepare them;
— medical admonition regarding the visit, including contraindications caused by certain illnesses, peculiarities of the physical condition (physical challenges) and the clients’ age to take part in a tour;
3.1.4. Provide the following extra information on request of the Client:
- tour schedule;
- characteristics of the transport vehicles used during the tour;
- characteristics of the hotels and other accommodation sites of the Zone visitors, including their location, classification by Ukrainian legislation, information that the hotel services meet the legislative demands, rules of hotel stay, terms and methods of hotel services payment (for individual clients);
- about custom sand traditions of the locals, natural and marks, historical, cultural and other sites, environmental condition, sanitary and epidemiological situation;
- about the rules to enter the Zone;
- about meals types and methods of food provision during the tour;
- about the date and time of start and end of the tour, its duration;
- about the minimum necessary number of clients in the group, terms to notify the Client that the tour won’t take place because there are less than minimum necessary people in the group;
- about the tour cost and the payment method;
- about the ways to contact the people who act on the Organizer’s behalf to make a complaint.
- use all reason able efforts to ensure the Client’s safety.
3.2. The Client is obliged to:
— timely pay the services provided by the Organizer;
— timely come to the group meeting point;
— provide true information about the cases when the Client and/or the people going with them on the tour broke the law, violated customs and visa rules if any of these happened in the past;
— follow the rules of visiting the Zone, as stated in Ukrainian legislation, customs and traditions of the locals, not to violate public order and Ukrainian laws which are enforced on the territory of the Zone, follow the internal safety and fire safety rules in the places of stay and visit;
— pay for the Organizer’s wasted expenditures in case of refusal to conclude the Agreement before the tour;
— pay for the losses incurred to the tour Organizer with wrong doing and misconduct of the Client and/ or the people who are on tour with them;
— pay for the losses incurred to the parties providing accommodation, meals, delivery services, etc., which are included in the tour cost;
— timely and fully pay for the extra services provided in the places of stay and visit;
3.3. The Organizer has the right to:
— ask for the full payment of the losses incurred by the Client;
— change the sequence of tours;
— transfer the right to organize a tour to other parties without notifying the Client;
— cancel the tour;
3.4. The Client has the right to:
— receive the services stated in this Agreement;
— receive full objective information about the tour and the Organizer and other information referred to in this Agreement and the current laws of Ukraine.
4.1. In case the Organizer breaks the conditions of the Agreement, the Client has the right to request the refund for the non-provided services if 3.2 of the Agreement are fulfilled.
4.2. In case the Organizer refuses to realize the conditions of the Agreement, the Client has the right to get compensated for documented losses, incurred as a result of the Agreement denunciation, but for the case when it happened due to the Client’s fault.
4.3. In case of impossibility to enter the Zone by virtue of incorrect permit preparation or non-preparation of passport and/or other documents, the Client’s infancy (age less than 18 years) all financial and tour cancellation expenses are covered by the Client.
4.4. The Organizer is not responsible and does not compensate the wasted expenditures of the Client if during the tour the Client by choice or following their own interest did not use all the paid services or used the martially. The Organizer does not compensate the Client’s expenditure beyond the bounds of the services referred to in this Agreement.
4.5. The Organizer is not responsible for the cancellation or change of the tour departure/ arrival time as well as the possible change of the volume and duration of the tour. In such cases, it is a transport company and other third part is that are responsible to the Client. If the Client refuses from the drive, the cost of drive is not refunded.
4.6. The Organizer is not responsible for the Client’s luggage, valuable thing sand documents safety during the whole tour.
4.7. The Organizer is not responsible for the decision of the authorities or carat in official to refuse the Client to enter/ leave the Zone by virtue of breaking official rules and for other reasons which are not dependent on the Organizer.
4.8. In case the Client does not timely fulfill their obligations stated in the Agreement, the Organizer is not responsible for late or partial performance of the services referred to in the Agreement.
4.9. The Organizer’s responsibility is limited to the double tour cost.
4.10. The Client has the right to refuse full filling the conditions of the Agreement before the start of the tour in cases/he compensates the Organizer for the expenditure made for virtually provided services before his/he notifies the Organizer about the refusal to full fill the Agreement conditions. The expenditure includes – but not only–the cost of booking the ordered services. The Client has to send the refuse a quest to the Organizer in written form.
4.11. If the Client refuses at king part in a tour in the period not less than 21 days before the day of the tour, no penal fines are imposed to the Client. The Organizer returns the cost of the tour prepaid by the Client but for the bank services commission.
- If the Client refuses taking part in a tour in the period from 20 to 12daysbeforethedayofthetour, the Client is reimbursed with the funds s/he prepaid to the Organizer by the invoice but for the penal fines equal to 25% of the cost of the tour;
-If the Client refuses taking part in a tour in the period from 11 to 7daysbeforethedayofthetour, the Client is reimbursed with the funds s/he prepaid to the Organizer by the invoice but for the penal fines equal to 75% of the cost of the tour (this condition excludes discount tours at a lower cost);
- If the Client refuses taking part in a tour in the period less than 7 days before the day of the tour, the funds that the Client prepaid to the Organizer by the invoice are not reimbursed (the penal fines equal to 100% of the cost of the tour are imposed). This conditional so includes discount tours at a lower cost.
4.12. In case the Client ordered a group tour, but the minimum number of group participants has not been reached, the Agreement can be dissolved by the Organizer without making a refund to the Client if the Organizer has informed the Client about the situation not less than 7 days before the start of the tour. Afire for the order can collation, covered by this Agreement, and the booking cost are not to be paid by the Client.
4.13. In case the Client fail stopper form an obligation to timely pay the cost of the tour (section 2 of the Agreement), as well as the obligations covered in 3.2 of the Agreement within the specified period, the tour conditions can be changed solely by con sent of both Parties, excluding the cases when such failure to fulfill the obligations or untimely performance entails inability of the Organizer to perform their obligation. Such a situation is considered a refusal of the Client to go on tour and entails consequences covered in 4.10, 4.11 of the Agreement.
4.14. Change of the tour conditions initiated by the Client is considered are fusel to go on tour and entails consequences covered in 4.10, 4.11 of the Agreement.
4.15. The Organizer is not responsible to the Client for the low-quality provision of extra services ordered and paid on the site without the Organizer’s involvement.
4.16. If the Client and/ or the people going on tour with them fail to follow the terms and timing stated in the tour schedule and the transport tickets, the Organizer is not responsible to the Client for non-performance of their obligations by this Agreement.
4.17. The Client is responsible for correctness of the data and accuracy of the documents given to the Organizer to organize and make a tour.
4.18. The Client is fully responsible for any kind of actions in their power to sign the Agreement.
5.1. Under for cemajeure circum stances, when the performance of obligations becomes impossible, like the radiation rate increase in the Zone, armed conflicts, natural disasters, strikes, terroristic attacks, epidermis, social system changes and other emergency situations which are out of the Parties’ control, including passing of the law and/or another legislative act forbidding or limiting any kind of action covered by this Agreement, the Parties become no longer responsible for untimely performance of their obligations by the Agreement. In the period of 3 (three) days after a Party learns about a force majeure, s/he has to inform another Party about the circumstance, its duration and end. The tour conditions and terms are shifted to the time after the force majeure ends.
5.2. In case for cemajeure circum stances remain in force foe more than 3 (three) months, the Part dismayed is solve the Agreement at one’s sole discretion on condition that s/he compensates another Party with the actual expenses made to perform their obligations.
6.1. All disputes connected with the Agreement implementation, the Parties are obliged to solve by negotiations. In case they can’t reach a common solution, the Parties should address to the court of competent jurisdiction.
6.2. If the Client has any services quality comments, s/he has to immediately notify the Organizer and address to the official representative of the accommodating site or another person providing the services. On condition that it’s impossible to solve the problem on the site, the Client and the official representative of the accommodating site or another person providing the services have to draw up a detailed report with a list of the Client’s comments and measures taken to solve the problems in question. The report has to be drawn up in three copies and signed by the Client and the official representative of the accommodating site or another person providing the services. If the Client has not used a suggested alternative service, the service agreement is considered implemented in a due way, and claims on this matter will no longer be accepted. The Client’s claims are to be presented in a written form within 14 days after the day of the tour. The Client has to attach a copy of the report prepared in a right way and other supporting materials to the claim. The claims of the Client who has not informed the Organizer about their comments and not supported by the official representative of the accommodating site or another person providing the services are considered groundless.
7.1. Agreement comes into effect on the date of the signature.
7.2. Agreement is dissolved up on both Parties’ performance of their obligation in accordance with the Agreement’s condition sand by the Parties’ mutual consent.
7.3. Each of the Parties has the right to ask for changes in the Agreement or for its dissolution before the start of the tour by virtue of substantial change of circumstances they considered went signing the Agreement like:
7.3.1. Substantial degradation of the tour conditions, change of terms of the tour;
7.3.2. Unforeseen increase of transportation services cost;
7.3.3. Introduction of new or increase of the rates of effective taxes and other mandatory payments;
7.3.4. Sudden change of national currency exchange rates;
7.3.5. Other grounds covered by this Agreement.
9.1. The Agreement is written in English and is in electronic form. The Client’s full or partial paying the sum stated in the Organizer’s invoice is considered a confirmed signature of the Agreement.
9.2. The Agreement terms may be changed and supplemented solely by the Parties’ mutual consent and by making a written document.
9.3. By signing the Agreement, the Client confirms s/he is acting voluntarily yet the iron free will, and s/he is empowered to sign the Agreement on behalf and upon authorization of all the people who go on tour with the Client, and that s/he and his companions have read all the information about the services conditions.
9.4. The Organizer provides the Client with the information covered by the Agreement with the help of the communication methods indicated in the application. If the method is not stated, it is considered to by the email address, registered in online booking and payment system. The Client confirms that s/he takes full responsibility for impossibility to informs the Client by the indicated communication methods.
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